Frequently Asked Questions

Find what you need in our searchable FAQ.

Please note: Some information in this FAQ may be temporarily inaccurate due to COVID service disruptions. For up-to-date details, please visit the NEIU Libraries COVID Operating Plan.

Where can I pick up my requested items?


To pick up an item, bring your NEIU ID to the Circulation Desk on the 1st floor of the Ronald Williams Library. When you request an item, you may also choose to have it delivered to the main desk at the El Centro Library and Learning Resource Center, or the CCICS Library.

Articles will be delivered as PDF files. The Library will e-mail your NEIU account with full instructions.